Keukenhof Ticket with Transport - Reviews

Rating of the activity

7.80 / 10

7.8030769230769 325 reviews | 6,304 travellers

33 traveler-submitted photos

Customer scoring

128

105

Type of traveler

Traveling alone (27)

Couple (104)

Group of friends (51)

With small children (23)

With older children (39)

Reviews from real clients who booked our products.

See only reviews with text

Apr / 08 / 2023

Montserrat Vicente Mercader

Barcelona, Spain

El bus ha tardado en recogernos. Hemos estado mucho rato esperando mientras podriamos haber estado viendo el parque. Tres horas para ver el parque es muy justo.

The bus has been late in picking us up. We have been waiting a long time while we could have been seeing the park. Three hours to see the park is very fair.

Nuestro equipo hace lo posible por ajustarse a los tiempos ofertados. Sentimos si el mayor tamaño de los grupos en época de vacaciones dificultó esto. Siempre nos esforzamos por ofrecer el mejor servicio posible. Translate this opinion into English.

Our team does everything possible to adjust to the times offered. We are sorry if the larger group size during the holiday season made this difficult. We always strive to offer the best possible service. Opinion translated. Show original.

Apr / 06 / 2023

Sandra Montfort

Ciudad De México, Mexico

I travelled with teenagers

Llegamos dos minutos antes de la salida y no nos dejaron subir, las personas encargadas fueron muy groseras. No nos resolvieron ni nos dieron opción para llegar por nuestra cuenta.

We arrived two minutes before departure and they didn't let us up, the people in charge were very rude. They did not solve us or give us the option to arrive on our own.

I travelled with teenagers

En la información enviada por correo indicamos que es necesario presentarse media hora antes para validar los tickets. Si no, no es posible tomar el autobús. Sentimos que no pudieras llegar a tiempo. Translate this opinion into English.

In the information sent by mail we indicate that it is necessary to show up half an hour before to validate the tickets. If not, it is not possible to take the bus. We are sorry that you could not arrive on time. Opinion translated. Show original.

Apr / 06 / 2023

Priscila

Córdoba, Spain

I travelled with my partner

Nos han tenido 1 hora esperando el autobús bajo la lluvia, completamente mojados. Y para colmo, al finalizar, nos dicen que si queremos dar propina...

They have kept us 1 hour waiting for the bus in the rain, completely wet. And to top it off, at the end, they tell us that if we want to give a tip...

I travelled with my partner

Una vez en los jardines, los participantes disponen de tiempo libre hasta que sale el autobús de vuelta. Sentimos si las condiciones meteorológicas afectaron a vuestro disfrute. Tan solo deseamos las mejores experiencias posibles para nuestros usuarios. Translate this opinion into English.

Once in the gardens, participants have free time until the return bus leaves. We are sorry if the weather conditions affected your enjoyment. We just want the best possible experiences for our users. Opinion translated. Show original.

Apr / 01 / 2023

Anonymous

Spain

I travelled with my partner

En la descripción pone audio guía en Español, no recibimos ninguno. La organización para indicar donde se encuentra el autobús o dar información a la gente, muy caótica.

In the description it says audio guide in Spanish, we did not receive any. The organization to indicate where the bus is or give information to people, very chaotic.

I travelled with my partner

Hemos confirmado que por error se indicaba que se incluía audioguía en español cuando no era así. Esto ya se ha corregido en nuestra web para no dar lugar a equívocos. Sentimos las molestias causadas. Se ha tramitado la compensación correspondiente. Translate this opinion into English.

We have confirmed that by mistake it was indicated that an audio guide in Spanish was included when it was not. This has already been corrected on our website to avoid misunderstandings. We are sorry for the inconvenience caused. The corresponding compensation has been processed. Opinion translated. Show original.

Mar / 31 / 2023

Anonymous

Costa Rica

I travelled with my partner

Personas muy poco amables, la ubicación enviada no era exacta, llegué 5 min tarde y me hicieron casi que volver a pagar el tour...

Very unfriendly people, the location sent was not exact, I arrived 5 minutes late and they almost made me pay for the tour again...

I travelled with my partner

En nuestra web se indica que debes estar en el punto de encuentro al menos con 15 minutos de antelación. Si se llega tarde, es posible que haya que abonar un sobrecargo o que no se pueda participar en la visita. Translate this opinion into English.

On our website it is indicated that you must be at the meeting point at least 15 minutes in advance. If you arrive late, you may have to pay a surcharge or you may not be able to participate in the tour. Opinion translated. Show original.

Apr / 17 / 2022

Jose Alejandro Serra Salazar

Valencia, Spain

I travelled with friends

Pues no era como nos comentaron que cada 30 min salía un autobús a la ciudad tuvimos que esperar hasta el final de l actividad que nos devolviéramos con el mismo chofer

Well, it was not like they told us that every 30 minutes a bus left for the city, we had to wait until the end of the activity for us to return with the same driver.

I travelled with friends

Aunque el autobús salga cada media hora, cada guía lleva a un grupo concreto y estos no pueden separarse antes de que finalice el tour. De lo contrario estarían mezclándose con otros grupos cuyas plazas abordo están contadas. Translate this opinion into English.

Although the bus leaves every half hour, each guide takes a specific group and they cannot be separated before the end of the tour. Otherwise, they would be mixing with other groups whose places on board are limited. Opinion translated. Show original.

Apr / 16 / 2022

Marta

Spain

I travelled with small children

No se puede elegir la hora de vuelta al contrario de lo que indica la web.

You cannot choose the return time contrary to what the website indicates.

I travelled with small children

No se especifica en nuestra web que se pueda escoger un horario de vuelta concreto. Se proporciona información sobre los intervalos de paso del autobús. Sentimos si ha habido alguna confusión al respecto. Translate this opinion into English.

It is not specified on our website that you can choose a specific return time. Information on bus passing intervals is provided. We are sorry if there has been any confusion on this. Opinion translated. Show original.

Apr / 03 / 2022

Toni Cañero

Barcelona, Spain

I travelled with small children

No encontraba el punto de acceso, no me cogían el teléfono, llegamos 2 minutos tarde y ya no estaban , son unos impresentables , no es un tour personalizado es un timo , tubimos que ir en metro y con el bus , IMPRESENTABLES .

I could not find the access point, they did not pick up the phone, we arrived 2 minutes late and they were gone, they are unpresentable, it is not a personalized tour, it is a scam, we had to go by metro and with the bus, UNPRESENTABLE.

I travelled with small children

En los emails enviados pedimos a los clientes que se presenten 15 minutos antes en el lugar donde sale el autobús. Por respeto al resto de participantes, este sale siempre a la hora acordada en punto. Sentimos que no pudieras cogerlo. Aun así, nos alegra saber que, posteriormente, pudieras unirte al grupo. Translate this opinion into English.

In the emails sent, we ask customers to show up 15 minutes before at the place where the bus leaves. Out of respect for the rest of the participants, it always leaves at the agreed time on the dot. We're sorry you couldn't catch it. Even so, we are happy to know that, later, you could join the group. Opinion translated. Show original.

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Keukenhof Ticket with Transport - Reviews

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