Amsterdam Hop On Hop Off Bus - Reviews

Rating of the activity

8.40 / 10

8.4312267657919 269 reviews | 4,212 travellers

Customer scoring

129

Type of traveler

Travelling alone (24)

Couple (74)

Group of friends (41)

With small children (18)

With older children (35)

Opinions of real clients who booked our products.

See only reviews with text

11 / Jun / 2022

Diana Erazo

Sevilla,

I travelled with small children

26 / Jul / 2019

Anonymous

Spain

31 / May / 2019

Olga Matta

San Juan, United States Minor Outlying Islands

I travelled with friends

28 / Nov / 2018

Alejandra Mielgo

Alcudia, Spain

I travelled with friends

11 / Mar / 2023

Magda

Bogotá, Colombia

El mapa de los recorridos de civitatis no se entendía, no es verdad que dure 24 horas, en verdad si lo compras on line solo sirve hasta las 5 pm por que te lo vendes desde la media noche, solo aplica si lo compras en la tienda local. Estuve esperando por mas de 40 minutos el bus, no gustó para nada malo malo

The map of the civitatis routes was not understandable, it is not true that it lasts 24 hours, in truth if you buy it online it only works until 5 pm because it is sold to you from midnight, it only applies if you buy it in the store local. I was waiting for the bus for more than 40 minutes, I didn't like it at all bad bad

El ticket tiene una validez de 24 horas dentro del horario en el que opera el autobús, esta información está disponible en nuestra web. Por otro lado, los tiempos de frecuencia pueden variar si surge alguna incidencia. Sentimos que la experiencia no haya sido de tu agrado. Translate this opinion into English.

The ticket is valid for 24 hours within the hours in which the bus operates, this information is available on our website. On the other hand, the frequency times may vary if an incident arises. We are sorry that the experience was not to your liking. Opinion translated. Show original.

I travelled by myself

19 / Feb / 2023

Anonymous

I travelled by myself

19 / Feb / 2023

Anonymous

07 / Jan / 2023

Anonymous

Brazil

Excelente Translate this opinion into English.

Great Opinion translated. Show original.

I travelled with my partner

05 / Jan / 2023

Alba Navarro

Spain

Bien pero un poco caótico para validar el ticket. Al final, nos dejaron subir porque la conductora hablaba castellano y pudimos explicarle que no teníamos sellado el billete. El viaje en sí, cuenta algunas cosas de Ámsterdam pero no ves grandes edificios ni nada muy espectacular de fotografíar, es una ciudad cuyo encanto se encuentra en pasear a pie o en bici entre casitas y canales. Translate this opinion into English.

Good but a bit chaotic to validate the ticket. In the end, they let us get on because the driver spoke Spanish and we were able to explain to her that we had not stamped the ticket. The trip itself tells a few things about Amsterdam but you don't see big buildings or anything very spectacular to photograph, it's a city whose charm lies in walking or cycling between little houses and canals. Opinion translated. Show original.

I travelled with my partner

25 / Dec / 2022

Julia Azurmendi Elizalde

Pasaia, Spain

I travelled with teenagers

18 / Dec / 2022

Maria Caballero García

León, Spain

El autobús llegó medis hora más tarde de lo previsto. La locución era escasisima. El conductor muy antipático.. no repetiría la actividad sin duda

The bus arrived half an hour later than expected. The locution was very scarce. The very unfriendly driver... I would not repeat the activity without a doubt

Pedimos disculpas por cualquier retraso que pudiera arrastrar el autobús en tu franja horaria. Seguiremos trabajando para que esto no ocurra. Igualmente, tomamos nota acerca del trato recibido por parte del conductor para mejorar en este aspecto. Translate this opinion into English.

We apologize for any delay that the bus may have in your time slot. We will continue working so that this does not happen. Likewise, we take note of the treatment received by the driver to improve in this regard. Opinion translated. Show original.

I travelled with my partner

17 / Nov / 2022

Daniel

Spain

I travelled with friends

04 / Nov / 2022

Anonymous

30 / Oct / 2022

Melisa Sotelo

Argentina

El ticket dice que se puede usar cualquier día entre los 3 meses y el Proveedor dice que los lunes y martes no funciona. Necesito por favor el reintegro del dinero ya que es mi último día en Ámsterdam y luego no voy a poder usarlo. Podrían comunicarse conmigo? Gracias!

The ticket says that it can be used any day between the 3 months and the Provider says that on Mondays and Tuesdays it does not work. Please I need the refund of the money as it is my last day in Amsterdam and then I will not be able to use it. Could you contact me? Thank you!

El correo de confirmación informa de que, a pesar de reservar en una fecha concreta, si no puedes usarlo y no lo has validado, puedes disfrutar de la actividad hasta 3 meses después de la compra. No obstante, como puedes ver en nuestra web, los lunes y martes el recorrido no opera, por lo que esos días no es posible hacer la ruta. Sentimos si la información no estuvo clara para ti. Translate this opinion into English.

The confirmation email informs that, despite booking on a specific date, if you cannot use it and you have not validated it, you can enjoy the activity up to 3 months after purchase. However, as you can see on our website, the tour does not operate on Mondays and Tuesdays, so it is not possible to do the route on those days. We are sorry if the information was not clear to you. Opinion translated. Show original.

I travelled by myself

28 / Oct / 2022

Piedad Landaburu

Spain

20 / Oct / 2022

Anonymous

Bogota, Colombia

Bus turístico por Ámsterdam . No avisan las paradas.

Amsterdam sightseeing bus. They do not notify the stops.

En nuestra página web facilitamos un mapa para ayudar a los pasajeros a orientarse. Igualmente, los conductores permanecen a su disposición por si tienen alguna duda acerca de las paradas. aun así, agradecemos los comentarios y esperamos que nos ayuden a mejorar. Translate this opinion into English.

On our website we provide a map to help passengers find their way around. Likewise, the drivers remain at your disposal in case you have any questions about the stops. still, we welcome feedback and hope it will help us improve. Opinion translated. Show original.

I travelled with friends

08 / Oct / 2022

Camy Mancina

Santander, Spain

Muy bien Translate this opinion into English.

Very well Opinion translated. Show original.

I travelled with friends

02 / Oct / 2022

Jose Gonzalez

Guatemala, Guatemala

Muy bien, muy buena atención Translate this opinion into English.

Very good, very good attention Opinion translated. Show original.

I travelled with friends

01 / Oct / 2022

Anonymous

Barcelona, Spain

Super recomendamos fazer o trajeto do onibus, pois dá a visão geral da cidade. sempre contratamos a Civitatis quando vamos visitar cidades. Translate this opinion into English.

We highly recommend taking the bus route, as it gives an overview of the city. we always hire Civitatis when we visit cities. Opinion translated. Show original.

I travelled with my partner

30 / Sep / 2022

Arturo

Cancun, Montenegro

No llego a la salida de las 9:10 programada y tuvimos que realizar el recorrido caminando debido a que habíamos comprado el tour para conocer la ciudad por el tiempo que teníamos programado Lo recomendaría ? No Saludos

I did not arrive at the scheduled 9:10 departure and we had to walk the tour because we had purchased the tour to see the city for the time we had scheduled. Would you recommend it? not greetings

No tenemos constancia de ninguna incidencia durante ese día. Nos consta que nuestro equipo de atención al cliente consultó contigo si finalmente pudiste disfrutar del servicio y parece ser que fue así. Sentimos las molestias causadas, en cualquier caso, y estaremos pendientes para confirmar que se cumple adecuadamente. Translate this opinion into English.

We have no record of any incident during that day. We know that our customer service team consulted with you if you were finally able to enjoy the service and it seems that you were. We are sorry for the inconvenience caused, in any case, and we will be pending to confirm that it is properly fulfilled. Opinion translated. Show original.

I travelled with my partner

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