Heineken Experience & Canal Boat Trip - Reviews

Rating of the activity

8.30 / 10

8.2774486486443 925 reviews | 22,207 travellers

40 traveler-submitted photos

Customer scoring

489

274

100

Type of traveler

Traveling alone (76)

Couple (323)

Group of friends (179)

With small children (14)

With older children (93)

Reviews from real clients who booked our products.

See only reviews with text

Dec / 06 / 2022

Itziar Colon

United States Minor Outlying Islands

I travelled with my partner

It was really nice! We enjoy and have fun

I travelled with my partner

Dec / 06 / 2022

Anonymous

I travelled by myself

Dec / 06 / 2022

María Isabel

Mérida, Spain

I travelled with teenagers

Dec / 04 / 2022

María José

Spain

I travelled with friends

Dec / 04 / 2022

Maria

Madrid, Spain

I travelled with friends

Dec / 03 / 2022

Antonio Cuadrado Cobo

Santander, Spain

I travelled with friends

Dec / 02 / 2022

Ana Karen

Albania

I travelled with teenagers

Nov / 30 / 2022

Anonymous

Nov / 27 / 2022

Anonymous

Colombia

I travelled by myself

El museo de Heineken me gusto mucho pero el crucero por los canales no lo puedo hacer porque el punto que mencionan al parecer no es el indicado. En la reserva no se menciona exactamente el nombre de la compañía Cuando llegue no había nadie, tuve que escribir y se demoraron casi 2 horas en responder Al final, no pude hacer esa parte del tour Terrible organización

I liked the Heineken museum a lot but I can't do the cruise through the canals because the point they mention is apparently not the one indicated. The name of the company is not exactly mentioned in the reservation When I arrived there was no one, I had to write and it took them almost 2 hours to respond In the end, I could not do that part of the tour Terrible organization

I travelled by myself

Hemos confirmado que en el correo de confirmación de reserva se te da la dirección exacta para que puedas disfrutar del paseo en barco. Esta dirección es correcta y el propio proveedor volvió a facilitártela por correo. Sentimos que no pudieras encontrar el lugar indicado. Translate this opinion into English.

We have confirmed that the exact address is given in the reservation confirmation email so that you can enjoy the boat trip. This address is correct and the provider himself provided it to you again by mail. We're sorry you couldn't find the right place. Opinion translated. Show original.

Nov / 27 / 2022

Elena

Spain

I travelled with friends

Nov / 26 / 2022

Anônimo

Santa Catarina, Brazil

I travelled with my partner

Nov / 25 / 2022

Agustin Díaz Salguero

Barcelona, Spain

I travelled with my partner

He presentado una reclamación por teléfono a Civitatis por la visita a Heineken Experience. En su web indican que la explicación es en inglés pero que se puede bajar un audio guía. Existe un app a tal efecto que nos bajamos, pero nos dijeron que hace un año no funciona. Como no sabemos inglés NO nos enteramos de nada. Estoy reclamando la devolución de 2 entradas y que modifiquen la web para evitar engaños a futuros cliente.

I have submitted a claim by phone to Civitatis for the visit to the Heineken Experience. On their website they indicate that the explanation is in English but that you can download an audio guide. There is an app for this purpose that we downloaded, but they told us that a year ago it did not work. Since we don't know English we don't learn anything. I am claiming the return of 2 tickets and that they modify the web to avoid cheating future clients.

I travelled with my partner

Hemos confirmado que la información que se daba en nuestra web al respecto de la audioguía no era del todo correcta. Sentimos las molestias causadas. Se ha efectuado una compensación acorde. Translate this opinion into English.

We have confirmed that the information that was given on our website regarding the audio guide was not entirely correct. We are sorry for the inconvenience caused. A corresponding compensation has been made. Opinion translated. Show original.

Nov / 18 / 2022

Javier Alberto

Spain

I travelled with my partner

Nov / 15 / 2022

Deisy Cardozo

San Lorenzo, Paraguay

I travelled with friends

Excelente Translate this opinion into English.

Great Opinion translated. Show original.

I travelled with friends

Nov / 15 / 2022

Rafael

Mexico

I travelled with my partner

Un paseo muy agradable Translate this opinion into English.

a very nice walk Opinion translated. Show original.

I travelled with my partner

Nov / 12 / 2022

Arturo

Spain

Nov / 12 / 2022

Vitor Hugo Caetano

Sorocaba, Brazil

I travelled with my partner

Foi muito boa, correu tudo bem. Translate this opinion into English.

It was really good, everything went well. Opinion translated. Show original.

I travelled with my partner

Nov / 10 / 2022

Milagros Pinillos Ortiz

Sevilla, Spain

I travelled with my partner

Nov / 09 / 2022

Isabelle Evangelista

Fortaleza, Brazil

I travelled with my partner

Vale muito a pena, muito bom!

I travelled with my partner

Nov / 05 / 2022

Maria Rosa Salazar Lopez

Mexico

Es solo el proceso de la cerveza y beber dos vasitos de cerveza y ya… no tan bueno…

It's just the process of brewing and drinking two small glasses of beer and that's it… not so good…

En la descripción de nuestra web se indica lo que incluye la visita. Sentimos que la experiencia no se ajustase a lo que esperabas. Translate this opinion into English.

The description of our website indicates what the visit includes. We are sorry that the experience was not what you expected. Opinion translated. Show original.

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